Thank you for your continued support and trust in CoolWallet.
CoolBitX will officially discontinue CoolWallet S starting July 31, 2025. Don’t worry! Your existing rights are still fully protected. Here’s what you need to know:
🛡️ Warranty Coverage Remains Unchanged
All CoolWallet S devices will continue to enjoy the original 12-month manufacturer warranty. The discontinuation does not affect existing coverage.
🔄 Trade-In Offer for Out-of-Warranty Devices
If your CoolWallet S has been in use for over 12 months, you’re eligible for our trade-in program. Receive a 40% discount code toward the purchase of a new CoolWallet Pro.
📱 Ongoing CoolWallet App Support
The CoolWallet App will continue to support CoolWallet S. You can keep using your current CoolWallet S with confidence.
For assistance or to apply for the trade-in offer, please contact our customer support team.
Thank you once again for being part of the CoolWallet community.
— The CoolWallet Team